Interactive Design/Documentation Specialist

Location: Vienna, Virginia

Job Summary

Candidates should be self-sufficient, intuitive, strong communicators, and have the ability to react quickly. This position requires a solid understanding of technology solutions and the final design that the end user ultimately experiences. This position requires significant documentation skills that are necessary for the development and management of training manuals for internal and external use, as well as an ability to conduct user acceptance testing.

Responsibilities include, but are not limited to:

• Supporting the new release cycles of features and enhancements of the ScriptTone product by conducting user acceptance testing.
  • Ensuring and documenting that the product is functioning as intended.
  • Providing specific user feedback to the QA/PM and PD departments.
• Documentation of product features and functionality
  • Internally facing for design and development efforts
  • Internally facing for Account Management training and new employee orientation.
  • Externally facing for clients, prescribers and non-clinical users of the application
• Participate in design of software to meet business requirements in a highly participatory process.
• Work in highly team and goal oriented environment, proactively taking responsibility to get the job done (no such thing as not my job ).

Desired Skills

Looking for a collaborative individual that is respectful and aware of all disciplines involved in the product development process, and specifically related to design and documentation.

• Able to communicate and understand both technical and non-technical aspects of projects
• Able to provide structure to fast paced, rapidly changing environment
• Loves writing and maintaining effective and efficient documentation
• Able to iterate processes and communicate process change to others
• Customer service centric
• Flexible, detail oriented and organized
• Collaborative and process savvy

Desired Experience

• Minimum Bachelors college degree required
• 2-3 years recent relevant experience
  • Able to demonstrate through examples work methods and documentation style
  • Able to describe and define contributions to past successful projects
• Experience in health care or related industry a plus
• Experience in consumer oriented product development projects
• Demonstrated experience leading multi-disciplinary teams to successful completion of projects

Travel

• Willingness to travel as needed (est. approx 10% travel)